General Shipping Information
At Global Cable and Wire (GCW), we process in-stock orders placed before 3 PM EST within 1-5 business days. Our business days are Monday through Friday, excluding major U.S. holidays.
Once your order has shipped, you will receive a tracking number via email within 1-2 business days. You can also check your order status and tracking details anytime by logging into your account.
Expedited Shipping
For urgent orders, we offer expedited shipping (Monday–Friday, excluding U.S. holidays). To qualify for same-day shipping, orders must be placed before 12 PM CST on a business day.
Large Orders & Freight Shipping
We offer free standard freight shipping on orders over $500 within the continental U.S. (excludes Hawaii & Alaska). GCW reserves the right to select the most cost-effective shipping carrier for these orders.
For added security, large orders of $500 or more may require additional verification, which could cause a slight delay in processing.
Shipping Date Adjustments
If you need to reschedule, cancel, or refuse a shipment at the time of delivery, you will be responsible for any freight re-consignment fees associated with the change.
Shipping Costs
Shipping costs are calculated based on order weight and destination. You can view estimated shipping charges by adding items to your cart and proceeding to checkout. After entering your shipping address, all available shipping options and costs will be displayed before you finalize your purchase.
International Shipping
Currently, we do not ship directly outside the U.S. However, we can ship to a freight forwarder within the U.S. for international customers. For all international shipping inquiries, please contact us at (516) 407-2416. A minimum order of $10,000 is required for international shipments.
Exports & Compliance
For export sales, our standard export terms and conditions apply. All export orders must be confirmed in writing. The buyer is responsible for compliance with U.S. export control regulations and must not list GCW as the shipper or exporter of record.